Logged in as: Brad Powell
Back to New Finding
Findings Coach
Findings Coachchat about what you've found
1
Unstructured Chat
FINDINGS COACH: Welcome. Start by describing the issue(s) you found in the unstructured chat box (1), below. The Findings Coach will ask questions to help you define each of five structured elements, shown in the right column (2), starting with Condition. When the first structured element is defined satisfactorily, the color of the bullet will turn gold. If described ideally, it will turn green. Once each structured element turns gold or green, move to the next one. When all five are green or gold, the Findings Coach will suggest proposed findings text. You can edit text at any time.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
One mortgage loan file and one home equity loan file contain errors in the calculation of interest after the loan was sold. The members in question should be reimbursed for the interest overcharge and the calculation corrected going forward. The servicing department should review the process for processing sold loans to ensure accuracy and compliance with regulatory requirements.
FINDINGS COACH: Welcome. Start by describing the issue(s) you found in the unstructured chat box (1), below. The Findings Coach will ask questions to help you define each of five structured elements, shown in the right column (2), starting with Condition. When the first structured element is defined satisfactorily, the color of the bullet will turn gold. If described ideally, it will turn green. Once each structured element turns gold or green, move to the next one. When all five are green or gold, the Findings Coach will suggest proposed findings text. You can edit text at any time.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
One mortgage loan file and one home equity loan file contain errors in the calculation of interest after the loan was sold. The members in question should be reimbursed for the interest overcharge and the calculation corrected going forward. The servicing department should review the process for processing sold loans to ensure accuracy and compliance with regulatory requirements.
FINDINGS COACH: Welcome. Start by describing the issue(s) you found in the unstructured chat box (1), below. The Findings Coach will ask questions to help you define each of five structured elements, shown in the right column (2), starting with Condition. When the first structured element is defined satisfactorily, the color of the bullet will turn gold. If described ideally, it will turn green. Once each structured element turns gold or green, move to the next one. When all five are green or gold, the Findings Coach will suggest proposed findings text. You can edit text at any time.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
One mortgage loan file and one home equity loan file contain errors in the calculation of interest after the loan was sold. The members in question should be reimbursed for the interest overcharge and the calculation corrected going forward. The servicing department should review the process for processing sold loans to ensure accuracy and compliance with regulatory requirements.
FINDINGS COACH: Welcome. Start by describing the issue(s) you found in the unstructured chat box (1), below. The Findings Coach will ask questions to help you define each of five structured elements, shown in the right column (2), starting with Condition. When the first structured element is defined satisfactorily, the color of the bullet will turn gold. If described ideally, it will turn green. Once each structured element turns gold or green, move to the next one. When all five are green or gold, the Findings Coach will suggest proposed findings text. You can edit text at any time.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
One mortgage loan file and one home equity loan file contain errors in the calculation of interest after the loan was sold. The members in question should be reimbursed for the interest overcharge and the calculation corrected going forward. The servicing department should review the process for processing sold loans to ensure accuracy and compliance with regulatory requirements.
FINDINGS COACH: Welcome. Start by describing the issue(s) you found in the unstructured chat box (1), below. The Findings Coach will ask questions to help you define each of five structured elements, shown in the right column (2), starting with Condition. When the first structured element is defined satisfactorily, the color of the bullet will turn gold. If described ideally, it will turn green. Once each structured element turns gold or green, move to the next one. When all five are green or gold, the Findings Coach will suggest proposed findings text. You can edit text at any time.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
One mortgage loan file and one home equity loan file contain errors in the calculation of interest after the loan was sold. The members in question should be reimbursed for the interest overcharge and the calculation corrected going forward. The servicing department should review the process for processing sold loans to ensure accuracy and compliance with regulatory requirements.
FINDINGS COACH: Welcome. Start by describing the issue(s) you found in the unstructured chat box (1), below. The Findings Coach will ask questions to help you define each of five structured elements, shown in the right column (2), starting with Condition. When the first structured element is defined satisfactorily, the color of the bullet will turn gold. If described ideally, it will turn green. Once each structured element turns gold or green, move to the next one. When all five are green or gold, the Findings Coach will suggest proposed findings text. You can edit text at any time.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
One mortgage loan file and one home equity loan file contain errors in the calculation of interest after the loan was sold. The members in question should be reimbursed for the interest overcharge and the calculation corrected going forward. The servicing department should review the process for processing sold loans to ensure accuracy and compliance with regulatory requirements.
FINDINGS COACH: Welcome. Start by describing the issue(s) you found in the unstructured chat box (1), below. The Findings Coach will ask questions to help you define each of five structured elements, shown in the right column (2), starting with Condition. When the first structured element is defined satisfactorily, the color of the bullet will turn gold. If described ideally, it will turn green. Once each structured element turns gold or green, move to the next one. When all five are green or gold, the Findings Coach will suggest proposed findings text. You can edit text at any time.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
Begin by describing, in the unstructured chat box, below, the issue(s) you found.
One mortgage loan file and one home equity loan file contain errors in the calculation of interest after the loan was sold. The members in question should be reimbursed for the interest overcharge and the calculation corrected going forward. The servicing department should review the process for processing sold loans to ensure accuracy and compliance with regulatory requirements.
FINDINGS COACH: Reviewing what you've written. Comparing and processing against best practices and audit standards. This may take 15 seconds. Thinking...
Help improve the Findings Coach. Tell us about your experience using it here >
2
Structured Elements
When all five structured elements above look correct, please proceed.
When all five structured elements above look correct, please proceed.